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Hello? Is this thing on?


The silence from LJ is deafening. How can they ignore 5 days' worth of replies that max out at 10,000, all of them overwhelmingly negative? This is bigger than Strikethrough 2007 or any of the myriad other dramas LJ has had. I have to say, I'm really, really disappointed, and wish I were just a little more surprised. *sigh*

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( 17 comments — Comment )
justplainbryan
Sep. 7th, 2010 07:33 pm (UTC)
At least you have your health! :)
esprix
Sep. 7th, 2010 08:10 pm (UTC)
*cough*
merlinwon
Sep. 7th, 2010 07:45 pm (UTC)
It was SLOWWW this morning..!!! Couldn't get anything to LOAD! Seems to be back on par again though!! :)

<3
esprix
Sep. 7th, 2010 08:11 pm (UTC)
That's because 10,000 users are wondering if LJ is actually going to finally respond today - they can't use the holiday as an excuse anymore. :) I can only hope it was slow because they're actually rolling back the changes until they fix them...
av8rmike
Sep. 7th, 2010 07:54 pm (UTC)
If there had been any replies, I think they were buried under the FAIL macros.

If you haven't, you need to read this because it clears up a lot of misconceptions.
esprix
Sep. 7th, 2010 08:10 pm (UTC)
Fail macros are still comments. Did you see the news post? They actually maxed out the number of comments at 10,000. I've never seen that before. So why haven't they replied yet? That's pretty crappy customer service.

And I already knew everything posted there and I'm still adamantly against the feature the way they have it now (see my previous posts if you want all my blather about it).
av8rmike
Sep. 7th, 2010 08:28 pm (UTC)
"So why haven't they replied yet?" How do you satisfactorily respond to an angry mob that hates any changes you make, ever, and buries you under cat macros?
esprix
Sep. 7th, 2010 08:44 pm (UTC)
I dunno, when the OVERWHELMING reply is that it was poorly implemented, maybe the reply should be, "Hey, we're going to roll this back until we address your concerns?" I dunno, kind of makes sense to me. I can't recall a single other news post that maxed out its comment limit.

As I've said before, I'm not against the feature - for some people, it works, and frankly, I wouldn't mind having a built-in cross-post feature for my public LJ posts. Not having a way to prevent people from posting their comments to locked entries, and not having a way to opt-out of the feature entirely, is bad business and really a bad idea.

When you run a social networking site (which LJ is), a sense of community and trust is at the heart of it. To stab at that heart against a huge number of your user's wishes is self-defeating, IMHO.
av8rmike
Sep. 7th, 2010 09:00 pm (UTC)
There were a few back in the day (2008-ish) that maxed out at 5,000, back when that was the limit. I don't remember when the limit was increased.

Apparently you didn't read dawna's entry or you didn't take it to heart, so let me quote: "Additionally, it's always been possible for someone to grab a link to any post that you have granted them access to, screencap your entry, and repost it all over the internet, including Facebook and Twitter. The idea that this allows people to repost things that they couldnt before is not true. This is true in a community or your journal. You should always be aware that what you post on the internet is never truly private. Friends locking something does not prevent someone from reposting or blabbing your content all over the internet or world for that matter. If you do not wish something to be put out there, do not put it on the internet, period." That fact could be why LJ management didn't regard this as a serious security breach, because it's not. However, I don't work with or speak for the Russians, so I never quite understand their priorities.
esprix
Sep. 7th, 2010 09:14 pm (UTC)
Yes, Mike, that's already been pointed out a myriad of times. My point is, why make it EASY to do so? A handy-dandy little clicky button is just BEGGING for trouble. If they'd actually asked their paying customer base, I think they'd have found this was a huge "do not want," or at the very least a "need to be able to opt out." Given all the fuckups in the past, it shocks me they so still so blindly move forward with stuff like this (and no doubt the exodus to Dreamwidth is substantial, even if it's not every single person that said they would).

It really doesn't matter if it's an actual breach of privacy, it's a matter of perception - as I said, if you're going to build a community of trustworthiness, LJ has repeatedly shown how *not* to foster that with their membership.

Of course, I further question the point of posting comments without the context of the OP anyway. WTF is up with that? It would be half a conversation. Makes no sense to me...
its_just_me
Sep. 7th, 2010 08:12 pm (UTC)
huh?
esprix
Sep. 7th, 2010 08:16 pm (UTC)
LJ still hasn't replied to the 10,000+ people who are outraged at their loss of privacy.
doniago
Sep. 7th, 2010 10:55 pm (UTC)
Loss of Privacy?
Provided your friends have half a brain and respect you, how is this a loss of privacy?

Potential accident waiting to happen, fine, but loss of privacy? Really?
esprix
Sep. 8th, 2010 03:54 am (UTC)
Re: Loss of Privacy?
I'm oversimplifying for the sake of explanation - insert the word "perceived" in beforehand, which in this context I (and a few thousand others) consider just as important as actual (which, of course, it will be once that accident happens, which, of course, it will).
felis_ultharus
Sep. 8th, 2010 02:26 pm (UTC)
I think they voted with their feet. Every time LJ does something like this, a few of my friends jump to Dreamwidth. I imported my journal today, and I suspect I'll be cross-posting more there in the future.

(Do you have a DW account? I can send you one.)
esprix
Sep. 8th, 2010 02:58 pm (UTC)
I have one - same name - and I think we're already friends. :)

For the moment I'm staying with LJ, but this is one of the few times I've very, very seriously considered jumping ship. With a permanent account, it's odd for me.
felis_ultharus
Sep. 8th, 2010 03:28 pm (UTC)
True. You haven't posted there, so I forgot :)

I'm not jumping ship either, but I am cross-posting there for friends who've left. I suspect it's a transition phase for me.
( 17 comments — Comment )

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